HOW CONSUMER PSYCHOLOGY IS REDEFINING IPTV IN THE UK AND USA

How Consumer Psychology is Redefining IPTV in the UK and USA

How Consumer Psychology is Redefining IPTV in the UK and USA

Blog Article

1.Introduction to IPTV

IPTV, or Internet Protocol Television, is growing in significance within the media industry. In stark contrast to traditional cable and satellite TV services that use costly and primarily proprietary broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that supports millions of home computers on the current internet infrastructure. The concept that the same shift towards on-demand services is forthcoming for the era of multiscreen TV consumption has already piqued the curiosity of various interested parties in the technology convergence and potential upside.

Audiences have now embraced watching TV programs and other video content in many different places and on numerous gadgets such as cell or mobile telephones, computers, laptops, PDAs, and additional tools, alongside conventional televisions. IPTV is still in its infancy as a service. It is growing, however, by leaps and bounds, and different commercial approaches are taking shape that are likely to sustain its progress.

Some assert that economical content creation will potentially be the first content production category to transition to smaller devices and explore long-tail strategies. Operating on the business side of the TV broadcasting pipeline, the current state of IPTV services and infrastructure, on the other hand, has several distinct benefits over its rival broadcast technologies. They include high-definition TV, streaming content, custom recording capabilities, communication features, internet access, and instant professional customer support via alternative communication channels such as mobile phones, PDAs, satellite phones, etc.

For IPTV hosting to function properly, however, the internet gateway, the core switch, and the IPTV server consisting of video encoders and server blade assemblies have to work in unison. Numerous regional and national hosting facilities must be fully redundant or else the signal quality deteriorates, shows may vanish and don’t get recorded, communication halts, the screen goes blank, the sound becomes choppy, and the shows and services will not work well.

This text will address the competitive environment for IPTV services in the UK and the US. Through such a comparative analysis, a range of key regulatory themes across multiple focus areas can be uncovered.

2.Legal and Policy Structures in the UK and US Media Sectors

According to the legal theory and corresponding theoretical debates, the choice of the regulation strategy and the details of the policy depend on perspectives on the marketplace. The regulation of media involves rules on market competition, media ownership and control, consumer protection, and the defense of sensitive demographics.

Therefore, if we want to regulate the markets, we need to grasp what defines the media market landscape. Whether it is about proprietorship caps, competition analysis, consumer safeguards, or media content for children, the policy maker has to understand these sectors; which content markets are expanding rapidly, where we have competitive dynamics, vertically integrated activities, and cross-sector proprietorship, and which media markets are struggling competitively and suitable for fresh tactics of industry stakeholders.

Put simply, the landscape of these media markets has consistently evolved to become more fluid, and only if we analyze regulatory actions can we anticipate upcoming shifts.

The rise of IPTV everywhere accustoms us to its adoption. By combining traditional television offerings with cutting-edge services such as interactive IT-based services, IPTV has the potential to be a crucial factor in enhancing rural appeal. If so, will this be adequate to reshape regulatory approaches?

We have no data that IPTV has extra attractiveness to non-subscribers of cable or satellite services. However, some recent developments have hindered IPTV expansion – and it is these developments that have led to reduced growth expectations for IPTV.

Meanwhile, the UK embraced a liberal regulation and a proactive consultation with industry stakeholders.

3.Market Leaders and Distribution

In the UK, BT is the dominant provider in the UK IPTV market with a market share of 1.18%, and YouView has a 2.8% stake, which is the scenario of basic and dual-play service models. BT is generally the leader in the UK as per reports, although it varies marginally over time across the 7 to 9 percent bracket.

In the United Kingdom, Virgin Media was the initial provider of IPTV using hybrid fiber-coaxial technology, followed shortly by BT. Netflix and Amazon Prime are the dominant streaming providers in the UK IPTV market. Amazon has its own streaming device service called Amazon Fire TV, comparable to Roku, and has just entered the UK. However, Netflix and Amazon are excluded from telco networks.

In the US, AT&T is the top provider with a 17.31% stake, surpassing Verizon’s FiOS at 16.88%. However, considering only DSL-based IPTV services, the leader is CenturyLink, trailing AT&T and Frontier, and Lumen.

Cable TV has the dominant position of the American market, with AT&T successfully attracting 16.5 million subscribers, mostly through its U-verse service and DirecTV service, which also operates in Latin America. The US market is, therefore, segmented between the main traditional telephone companies offering IPTV services and emerging internet-based firms.

In these regions, major market players offer integrated service packages or a customer retention approach for the majority of their marketing, promoting three and four-service bundles. In the United States, AT&T, Verizon, and Lumen largely use infrastructure owned by them or existing telecom networks to offer IPTV services, though to a lesser extent.

4.Content Offerings and Subscription Models

There are differences in the media options in the British and American IPTV landscapes. The types of media offered includes real-time national or local shows, programming available on demand, archived broadcasts, and original shows like TV shows or movies accessible solely via the provider that aren’t available for purchase or broadcasted beyond the service.

The UK services feature classic channel lineups similar to the UK cable platforms. They also provide moderately sized plans that include the key pay TV set of channels. Content is organized not just by preferences, but by platform: terrestrial, satellite, Freeview, and BT Vision VOD.

The key differences for the IPTV market are the payment structures in the form of preset bundles versus the more flexible per-channel approach. UK IPTV subscribers can choose additional bundles as their content needs shift, while these channels will be pre-selected in the US, in line with a user’s initial long-term plan.

Content partnerships reflect the different legal regimes for media markets in the US and UK. The age of shrinking windows and the shifts in the sector has major consequences, the most direct being the business standing of the UK’s leading IPTV provider.

Although a recent newcomer to the crowded and competitive UK TV sector, Setanta is placed to attract a large customer base through presenting a modern appeal and securing top-tier international rights. The power of branding goes a long way, paired with a product that has a competitive price point and caters to passionate UK soccer enthusiasts with an appealing supplementary option.

5.Technological Advancements and Future Trends

5G networks, in conjunction with millions of IoT devices, have disrupted IPTV development with the introduction IPTV for Live TV Streaming of AI and machine learning. Cloud computing is strongly supporting AI systems to enable advanced features. Proprietary AI recommendation systems are gaining traction by content service providers to enhance user engagement with their own advantages. The video industry has been transformed with a fresh wave of innovation.

A higher bitrate, either through resolution or frame rate advancements, has been a main objective in enhancing viewer engagement and expanding subscriber bases. The technological leap in recent years resulted from new standards crafted by industry stakeholders.

Several proprietary software stacks with a reduced complexity are nearing release. Rather than pushing for new features, such software stacks would allow media providers to concentrate on performance tweaks to further enhance user experience. This paradigm, similar to earlier approaches, relied on user perspectives and their need for cost-effectiveness.

In the near future, as the technology adoption frenzy creates a balanced competitive environment in user experience and industry growth stabilizes, we foresee a service-lean technology market scenario to keep elderly income groups interested.

We emphasize a couple of critical aspects below for the two major IPTV markets.

1. All the major stakeholders may participate in the evolution in viewer interaction by turning passive content into interactive, immersive content.

2. We see VR and AR as the key drivers behind the growth trajectories for these areas.

The constantly changing audience mindset puts information at the forefront for every stakeholder. Legal boundaries would restrict unrestricted availability to customer details; hence, user data safeguards would not be too keen on adopting new technologies that may risk consumer security. However, the existing VOD ecosystem suggests otherwise.

The IT security score is presently at an all-time low. Technological leaps and bounds have made system hacking more remote than manual efforts, thereby advantaging cybercriminals at a greater extent than traditional thieves.

With the advent of hub-based technology, demand for IPTV has been on the rise. Depending on customer preferences, these developments in technology are poised to redefine IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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